Transparency is a value that resides within Buddy´s DNA. Everything we do at Buddy is held up to the most strict ethical and moral standards aside from the regulatory and legal mandates. From the sustainable sourcing of our materials, up to making sure every single customer demand is met, and everything in between.
We believe that every product that we develop should be perfectly safe for the end consumer to use, therefore consistency and safety are at the core of what we do best.
At BUDDY, we value partnerships and collaboration. Our future strategy relies heavily on our strategic selection of people and successful partnerships around the world. We believe that by working together, we can discover, develop, and deliver the best value for our customers. This approach helps us to set new standards in our industry and improve the product experience of our customers.
At BUDDY, we are available and accessible for any questions you may have. We encourage our customers and community to interact with our customer support group and learn more about the product and the process.
To ensure the quality of our products we put them through a rigorous testing process. We also put together focus groups and asked our target audience what their needs are and what kind of product would solve their challenges. At BUDDY, we believe that honesty shows you care about your customers and their needs, and our willingness to help them gets them the results they’re looking to achieve. We also believe that maintaining consistency ensures that our prospects and customers know what to expect. At BUDDY, we set internal and external goals to maintain the quality of our service.
During each phase of our production process, all of the materials are carefully inspected and tested, to make sure they fit the purpose for which they were intended.
Safety is paramount to everything that we do. We operate with a series of strict policies and procedures, understanding the importance of both risk and liability.
We believe in testing all of the products that we create throughout the development process, ensuring that our products meet the highest of quality standards.
We’ve setup a research and development laboratory in California to make sure that all products are tested and validated before they go to market.
We verify that every supplier has sufficient control checks in place prior to releasing any raw materials to our manufacturing partners.